Municipal Disaster Risk Reduction and Management Office
Citizen's Charter
Vision
The MDRRMO seeks to enhance the capability of the people to be resilient to whatever calamity or disaster that they will be experiencing. We also envision a Municipality of safer, adaptive and disaster resilient community toward sustainable development.
Mission
The MDRRMO aims to equip the community with skills and knowledge regarding effective Disaster Management that revolves on Disaster Preparedness, Disaster Response, Disaster Prevention and Mitigation, and Disaster Rehabilitation and Recovery, the four thematic areas in the National Disaster Risk Reduction and Management Plan.
Mandate
The Municipal Disaster Risk Reduction and Management Office is responsible for setting the direction, development, implementation and coordination of disaster risk management programs within our territorial jurisdiction as mandated in the R.A. No. 10121.
Frontline Services
| Client Step | Person/Office Responsible | Processing Time |
1. | Received emergency call, name of informant/caller, type of incident, place of incident, CP Number & other details. | Responders, Rescue Vehicle Driver, LDRMMO |
|
2. | Verification of the veracity of report. | Responders, Rescue Vehicle Driver, LDRMMO | 2-5 mins |
3. | Forward the report to LDRRMO. | ROMIL L. ESTOLANO/LDRRMO III | 2-5 mins |
4. | Deployment and response proper. | Emergency Response Team | ASAP |
| Client Step | Person/Office Responsible | Processing Time |
1. | Submit request letter, addressed to Municipal Mayor, attention to ROMIL L. ESTOLANO, LDRRMO III. | LDRMM Office | 1-2 mins |
2. | Receipt of request letter classification & assessment of training required. | LDRMM Office | 1-2 mins |
3. | Review of training design (in case provided for) | LDRRM Office | 1 day |
4. | Prepare training materials needed, if necessary. | LDRRM Office | 2-3 days |
5. | Inform the requesting entity of the status of their request. | LDRRM Office | 1-2 days |
| Client Step | Person/Office Responsible | Processing Time |
1. | Submit request letter, addressed to Municipal Mayor, attention to ROMIL L. ESTOLANO, LDRRMO III. | LDRMM Office | 1-2 mins |
2. | Receipt of letter request, coordinate to the concerned person. | LDRMM Office | 3 days |
3. | Inform the requesting entity of the status of their request. | LDRRM Office | 1-2 days |
| Client Step | Person/Office Responsible | Processing Time |
1. | Submit request letter, addressed to Municipal Mayor, attention to ROMIL L. ESTOLANO, LDRRMO III. | LDRMM Office | 1-2 mins |
2. | Receipt letter of request, identification/classification of IEC materials being requested. | LDRMM Office | 1-2 mins |
3. | Coordination with concerned division for the preparation of IEC materials needed. | LDRRM Office | 1 day |
4. | Inform the requesting entity of the status of their request. | LDRRM Office | 1-2 days |
| Client Step | Person/Office Responsible | Processing Time |
1. | Submit request letter, addressed to Municipal Mayor, attention to ROMIL L. ESTOLANO, LDRRMO III. | LDRMM Office | 1-2 mins |
2. | Receipt of letter request, coordinate to the concerned person. | LDRMM Office | 2-5 mins |
3. | Determination of the available/status of the equipment being requested. | LDRRM Office | 2-5 mins |
4. | Scheduling of the equipment being required. | LDRRM Office | 2-5 mins |
5. | Inform the requesting entity of the status of their request. | LDRRM Office | 1-2 days |
| Client Step | Person/Office Responsible | Processing Time |
1. | Submit request letter, addressed to Municipal Mayor, attention to ROMIL L. ESTOLANO, LDRRMO III. | LDRMM Office | 1-2 mins |
2. | Receipt of letter request, coordinate to the concerned person. | LDRMM Office | 2-5 mins |
3. | Determination of the available/status of the vehicle being requested. | LDRRM Office | 2-5mins |
4. | Scheduling of the vehicle being required. | LDRRM Office | 2-5 mins |
5. | Assignment/designation of manpower (driver or operator). | LDRRM Office | 1 day |
6. | Inform the requesting entity of the status of their request. | LDRRM Office | 1-2 days |
