Office of the Mayor
Citizen's Charter
Vision
Tinambac, Camarines Sur is a prime eco-cultural tourism destination, economically vibrant trading centre and productive agro- industrial municipality led by competent, dynamic and committed leaders, with family-oriented, God-loving, healthy, secured and empowered people sustainably managing the environment.
Mission
To create a positive environment for sustainable growth through the provision of effective and efficient services and good local governance that will improve the quality of life of its citizenry.
Mandate
Exercise general supervision and control over all programs, projects, services and activities of the LGU. Enforce all laws and ordinance relative to the governance of the LGU and the exercise of the appropriate corporate powers. Ensure the delivery of basic services and the provision of adequate facilities.
Frontline Services
Schedule of availability of service:
Monday to Friday – 8:00 A.M. to 5:00 P.M. without noon break
Who may avail of the service?
Tinambaquenos wants to seek employment and for record and reference purposes
Requirements:
- Barangay Clearance
- Court Clearance
- Police Clearance
Fee: P100.00
How to avail of the services :
* The cause of delay for the processing of the Mayor’s Clearance may be due to incomplete requirements & absence of the authorized signatory.
| STEPS | APPLICANT/CLIENT | SERVICE PROVIDER | DURATION | PERSON – IN – CHARGE | FEES | LOCATION |
| 1 | Submit requirements to the clerk in charge | 1 minute | Janice B. Belesta
Clerk | |||
| 2 | Receive & reviewed/check the requirements submitted | 3 minutes | Marlon B. Gonzales
Senior Administrative Assistant III | Office of the Municipal Mayor, 2nd floor, Municipal Building | ||
| 3 | The Service provider will process the requested clearance by the client | 4 minutes | Janice B. Belesta
Clerk | |||
| 4 | Pay the corresponding fees at the Office of the Municipal Treasurer’s | 4 minutes | MTO Personal | P100.00 | Municipal Treasurer’s Office, 1st floor, Municipal Building | |
| 5 | Present the Official Receipt to the person – in – charge to entry the O.R. Number, Amount & date to the clearance. | 2 minutes | Janice B. Belesta
Clerk | Office of the Municipal Mayor, 2nd floor, Municipal Building | ||
| 6 | Approval of the Municipal Mayor. | 2 minutes | Atty. Ruel B. Tuy
Municipal Mayor | |||
| 7 | Release of the duly signed Mayor’s Clearance with official seal. | 2 minutes | Janice B. Belesta
Clerk | Office of the Municipal Mayor, 2nd floor, Municipal Building | ||
| 8 | Receive copy of the Mayor’s Clearance | 2 minutes |
Schedule of availability of service:
Monday to Friday – 8:00 A.M. to 5:00 P.M. without noon break
Who may avail the service?
Residents of the municipality who needs such recommendation
Requirements:
- Barangay clearance
- Court Clearance
- Police Clearance
Fee: P65.00
How to avail of the service:
* The cause of delay for the processing of the Mayor’s Clearance may be due to incomplete requirements & absence of the authorized signatory.
| STEPS | APPLICANT/CLIENT | SERVICE PROVIDER | DURATION | PERSON – IN – CHARGE | FEES | LOCATION |
| 1 | Submit requirements to the clerk in charge | 1 minute | Janice B. Belesta
Clerk | |||
| 2 | Received & review/check the requirements submitted. | 3 minutes | Marlon B. Gonzales
Senior Administrative Assistant III | Office of the Municipal Mayor, 2nd floor, Municipal Building | ||
| 3 | The service provider will process the requested recommendation by the client. | 4 minutes | Pamela Camille M. Alvis
Clerk | |||
| 4 | Pay the corresponding fees at the office of the Municipal Treasurer. | 4 minutes | MTO Personnel | P65.00 | Municipal Treasurer’s Office, 1st floor, Municipal Building | |
| 5 | Present the official receipt to the person – in – charge to entry the O.R. Number, amount & date to the clearance. | 2 minutes | Marlon B. Gonzales
Senior Administrative Assistant III | Office of the Municipal Mayor, 2nd floor, Municipal Building | ||
| 6 | Signature of the Municipal Mayor. | 2 minutes | Atty. Ruel B. Tuy
Municipal Mayor | |||
| 7 | Release of the duly signed recommendation with official seal | 2 minutes | Marlon B. Gonzales
Senior Administrative Assistant III | |||
| 8 | Receive copy of the recommendations | 2 minutes | Pamela Camille M. Alvis
Clerk |
Schedule of availability of service:
Monday to Friday – 8:00 A.M. to 5:00 P.M. without noon break
Who may avail of the service?
Any couple wanted to have a civil wedding with their parent consent and at the right age.
Requirements:
- Marriage license including the application form duly subscribed by the Municipal Civil Registrar Officer or Affidavit of Living Together (5 years & above)
- Other requirements such as certificate of non marriage, certificate of tree planting, marriage counselling and family planning seminar.
- Names of witness
Fee: P300.00 Solemnization Fee
How to avail of the service:
*Date of solemnization shall be agreed upon by the couple & the solemnizing officer.
** If living together for five (5) years and above the municipal trial court judge should subscribed the marriage certificate.
*** Early scheduling are also observed with complete requirements
| STEPS | APPLICANT/CLIENT | SERVICE PROVIDER | DURATION | PERSON – IN – CHARGE | FEES | LOCATION |
| 1 | The applicant/couple should present the required documents. | 3 minutes | Glenda J. Llaneta
Clerk | Office of the Municipal Mayor, 2nd floor, Municipal Building | ||
| 2 | *The person –in – charge schedules the preferred date of solemnization. | 5 minutes | Marlon B. Gonzales
Senior Administrative Assistant III | Office of the Municipal Mayor, 2nd floor, Municipal Building | ||
| 3 | Pay the corresponding fees at the Office of the Municipal Treasurer. | 3 minutes | MTO Personnel | P300.00
| Municipal Treasurer’s Office, 1st floor, Municipal Building | |
| 4 | Preparation of Marriage License | 7 minutes | Glenda J. Llaneta
Clerk | Office of the Municipal Mayor, 2ndfloor, Municipal Building | ||
| 5 | Marriage Solemnization | 30 – 45 minutes | Atty. Ruel B. Tuy
Municipal Mayor | Office of the Municipal Mayor, 2nd floor, Municipal Building | ||
| 6 | Registration of the Marriage Certificate at the MCR duly signed by the couple, witnesses, solemnizing officer & municipal trial court judge. | 5 minutes
| MCR Personnel | |||
| 7 | Released of the Marriage Certificate to the Client | 3 minutes | MCR personnel | Office of the Municipal Mayor, 2nd floor, Municipal Building | ||
| 8 | Receive the copy of the Marriage certificate. | 2 minutes | Glenda J. Llaneta
Cler | Office of the Municipal Mayor, 2nd floor, Municipal Building |
Schedule of availability of service:
Monday to Friday – 8:00 A.M. to 5:00 P.M. without noon break
Who may avail of the service?
Business establishment owner within the municipality
Requirements:
- Business license Application Form/Assessment Form
- Community tax Certificate
- Barangay Clearance
- Prior year’s Mayor’s Permit
- Bureau of Internal Revenue
Fee: It depends on the kind of business
How to avail the service:
** The cause of delay for the processing of the Mayor’s permit may be due to incomplete requirements & absence of the authorized signatory
** Other fees are based on the assessment and type of business/establishment.
| STEPS | APPLICANT/CLIENT | SERVICE PROVIDER | DURATION | PERSON – IN – CHARGE | FEES | LOCATION |
| 1 | Submit duly accomplished application forms/assessment form and other requirements. | 1 minute | Janice B. Belesta
Clerk | |||
| 2 | Received & Review/check the requirements submitted. | 3 minutes | Marlon B. Gonzales
Senior Administrative Assistant III | Office of the Municipal Mayor, 2nd floor, Municipal Building | ||
| 3 | The service provider will process the requested permit. | 4 minutes | Janice B. Belesta
Clerk | Municipal Treasurer’s Office, 1st floor, Municipal Building. | ||
| 4 | Pay the corresponding fees at the office of the Municipal Treasurer. | 2 minutes | MTO Personnel | |||
| 5 | Present the official receipt to the person – in – charge to entry the O.R. Number, amount and date to the permit. | 2 minutes | Janice B. Belesta
Clerk | |||
| 6 | Signature of the Municipal Mayor | 2 minutes | Atty. Ruel B. Tuy
Municipal Mayor | Office of the Municipal Mayor, 2nd Floor, Municipal Building | ||
| 7 | Release of the duly signed Mayor’s Permit with official seal & Permit No. | 2 minutes | Marlon B. Gonzales
Senior Administrative Assistant III | |||
| 8 | Receive copy of the Business Permit | 2 minutes | Janice B. Belesta
Clerk |
Schedule of availability of service:
Monday to Friday – 8:00 A.M. to 5:00 P.M. without noon break
Who may avail of the service?
Trimobile Operators
Requirements:
- Application form for franchise
- Barangay Clearance
- Community tax Certificate
- Official receipt and Certificate of Registration Form
- Franchise of preceding year for old operators
Fee: P100.00
How to avail of the service:
** The cause of delay for processing of the Mayor’s Permit may be due to incomplete requirements & absence of the authorized signatory.
| STEPS | APPLICANT/CLIENT | SERVICE PROVIDER | DURATION | PERSON – IN – CHARGE | FEES | LOCATION |
| 1 | Present the requirements and secure order of payment | 2 minutes | ||||
| 2 | The clerk in charge review the requirements forwarded from the office of the Sangguniang Bayan | 3 minutes | Janice B. Belesta
Clerk | Office of the Municipal Mayor, 2nd floor, Municipal Building | ||
| 3 | Pay the corresponding fees at the Office of the Municipal Treasurer. | 2 minutes | MTO Personnel | P100.00 | Municipal Treasurer’s Office, 1st floor, Municipal Building | |
| 4 | Preparation and approval of the Mayor’s Permit for trimobile Operator | 5 minutes | Atty. Ruel B. Tuy
Municipal Mayor | Office of the Municipal Mayor, 2nd floor, Municipal Building | ||
| 5 | Present Official receipt for issuance of Mayor’s Permit and forwarded to MTO | 2 minutes | Janice B. Belesta
Clerk | |||
| 6 | Recording and issuance of the Mayor’s Permit and plate/sticker to client | 3 minutes | MTO
Personnel | Municipal Treasurer’s Office, 1st floor, Municipal Building |
Schedule of availability of service:
Monday to Friday – 8:00 A.M. to 5:00 P.M. without noon break
Who may avail of the service?
Padyak Operators
Requirements:
- Barangay Clearance
- Community tax Certificate
- Official Receipt of payment from MTO
- Mayor’s Permit of preceding year for old operators
Fee: P100.00
How to avail of the service:
** The cause of delay for processing of the Mayor’s Permit may be due to incomplete requirements & absence of the authorized signatory.
| STEPS | APPLICANT/CLIENT | SERVICE PROVIDER | DURATION | PERSON – IN – CHARGE | FEES | LOCATION |
| 1 | Present the requirements and secure order of payment | 2 minutes | Janice B. Belesta
Clerk | Office of the Municipal Mayor, 2nd floor, Municipal Building | ||
| 2 | Preparation & approval of Mayor’s Permit for padyak operators | 3 minutes | Atty. Ruel B. Tuy
Municipal Mayor | Office of the Municipal Mayor, 2nd floor, Municipal building | ||
| 3 | Pay the corresponding fees at the office of the Municipal Treasurer. | 2 minutes | MTO Personnel | P100.00 | Office of the Municipal Treasurer, 1st floor, Municipal Building | |
| 4 | Present official receipt for issuance of Mayor’s Permit and forwarded to MTO | 5 minutes | Janice B. Belesta
Clerk | Office of the Municipal Mayor, 2nd floor, Municipal building | ||
| 5 | Recording and issuance of Mayor’s Permit and Plate/sticker to client | 2 minutes | MTO Personnel | Office of the Municipal Treasurer, 1st floor, Municipal Building |
Schedule of availability of service:
Monday to Friday – 8:00 A.M. to 5:00 P.M. without noon break
Who may avail of the service?
Poor & deserving students of the Municipality
Requirements:
- Duly accomplished application form with 1×1 picture(3 copies)
- High School report card
- Recommendation from barangay Captain
How to avail of the service:
** The cause of delay for processing of the Application Form may be due to incomplete requirements & absence of the authorized signatory.
| STEPS | APPLICANT/CLIENT | SERVICE PROVIDER | DURATION | PERSON – IN – CHARGE | FEES | LOCATION |
| 1 | Present the recommendation from the Barangay Captain & report card. | 2 minutes | Alayne C. Soltes
and Marylyn Sto. Domingo Clerk | Sangguniang Bayan Building | ||
| 2 | The clerk in charge will check the grade & recommendation for approval of the Mayor | 3 minutes | ||||
| 3 | Upon approval of recommendation the clerk in charge will release the application form for HEPMA | 4 minutes | Atty. Ruel B. Tuy
Municipal Mayor | Office of Municipal Mayor, 2nd floor, Municipal Building | ||
| 4 | Fill up the application form | 3 minutes | Client | |||
| 5 | The Committee chairman on Education & the Municipal Mayor signed the accomplished form | 4 minutes | Atty. Ruel B. Tuy
Municipal Mayor | Office of Municipal Mayor, 2nd floor, Municipal Building
| ||
| 6 | Submit duly accomplished form with picture | 2 minutes | ||||
| 7 | Brief & record the name of the applicant/student in the official logbook of HEPMA scholars | 5 minutes | Alayne C. Soltes
and Marylyn Sto. Domingo Clerk | Sangguniang Bayan Building |
Schedule of availability of service:
Monday to Friday
8:00 A.M. to 5:00 P.M. without noon break
Who may avail of the service?
All elementary pupils from North & South District of this Municipality
Requirements:
- RF 1, 2, & 3 (RUEL form)
How to avail of the service:
** The cause of delay for processing of Application form may be due to incomplete requirements & absence of the authorized signatory.
| STEPS | APPLICANT/CLIENT | SERVICE PROVIDER | DURATION | PERSON – IN – CHARGE | FEES | LOCATION |
| 1 | The class adviser will approach the clerk in charge & ask for RF 1 | 2 minutes | ||||
| 2 | The clerk in charge will release RF 1 to class adviser | 2 minutes | Marylyn Sto. Domingo
Clerk | |||
| 3 | Submit duly accomplished RF 1 Form | 2 minutes | Client | Sangguniang Bayan Building | ||
| 4 | The clerk in charge review/check the RF 1 & release RF 2 to Class Adviser | 3 minutes | Marylyn Sto. Domingo
Clerk | |||
| 5 | Submit duly accomplished RF 2 form | 1 minute | Client | |||
| 6 | The Clerk in charge review/check the RF 1 & RF 2 if the names submitted are correct & tallied. | 4 minutes | Marylyn Sto. Domingo
Clerk | |||
| 7 | Preparation of payment/voucher with the duly approved breakdown of payment. | 5 minutes | Janice B. Belesta
Clerk |
Schedule of availability of service:
Monday to Friday – 8:00 A.M. to 5:00 P.M. without noon break
Who may avail of the legal service
Residents of the municipality who needs such recommendation
Requirements:
- Valid Identification Card
- Blotter excerpt for Affidavit of Loss
- Two witnesses for Affidavit of Two Disinterested Person
- Title of the Land or its Certified True Copy from Register of Deeds or Tax Declaration
For Deed of Absolute Sale
Fee: It depends on the kind of documents
How to avail of the service:
** The cause of delay for processing of permit may be due to incomplete requirements & absence of the authorized signatory.
| STEPS | APPLICANT/CLIENT | SERVICE PROVIDER | DURATION | PERSON – IN – CHARGE | FEES | LOCATION |
| 1 | Personal appearance before the clerk-in-charge and present the documents needed for making of the Affidavit, Special Power of Attorney, Deed of Absolute Sale and Extra –Judicial Settlement of Estate etc. | 20 minutes | Windel Guzman
Legal Service |
Office of the Municipal Mayor, 2nd floor, Municipal Building | ||
| 2 | Received & Review/check the requirements submitted and the clerk will process the documents. | 1 day | Atty. Olive Arce (Notary Public)
Emily Arcade, Naga City | |||
| 3 | For Notarization of documents. | Windel Guzman
Legal Service | ||||
| 4 | Document will duly signed by the notary public. |
Schedule of availability of service:
Monday to Friday – 8:00 A.M. to 5:00 P.M. without noon break
Who may avail of the service?
All Tinambaquenos who are in need of blood
Requirements:
- Barangay Captain Recommendation
- Request form 2
How to avail of the service:
** The cause of delay for the processing of availing job employment may be due to incomplete requirements & absence of the authorized signatory.
| STEPS | APPLICANT/CLIENT | SERVICE PROVIDER | DURATION | PERSON – IN – CHARGE | FEES | LOCATION |
| 1 | Present letter from Brgy. Captain(form 1) | The clerk in charge will give Request form 2 for approval of the Chief Executive | 3 Minutes | Marylyn Sto. Domingo
Clerk | Sangguniang Bayan Building | |
| 2 | Issuance and approval of Form 2 | Approval of the Municipal Mayor or by authorized signatory | 5 Minutes | Atty. Ruel B. Tuy
Municipal Mayor | Office of the Municipal Mayor, 2nd floor, Municipal Building | |
| 3 | Release of duly signed form 2 | 2 Minutes | Marylyn Sto. Domingo
Clerk | Sangguniang Bayan Building | ||
| 4 | Client will bring the said form 2 at Bicol Medical Center for release of blood requested | Bicol Medical Center |
